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We highly value your feedback! Let us know your thoughts, inquiries, and concerns so we can further improve our products and service! Send us a message and we’ll get back to you as soon as we can.


 

Frequently asked questions

Let us answer your questions!

You may contact any Floor Center branch for product availability and prices of the FC products you prefer. To locate the Floor Center stores nearest you, click "Location" on the navigation bar above.
Yes, just send us your request at inquire@fcgroup.ph or at the “contact us” tab and expect an email response within 24 hours.
Ceramic Tile is very durable and, if installed correctly, can last the lifetime of a home. The design options have become limitless with various technologies being introduced in the market. It also requires less maintenance and is a very safe, sanitary and hygienic surface.
One of the most popular flooring options for bathrooms or wet areas is ceramic tile. It offers a clean and classic look that's also extremely durable, waterproof, and stain-resistant. To avoid slip-and-fall accidents in the bathroom, it's smart to choose a tile that has more texture.
No, but our FC staff will be glad to assist and educate any customer on the things needed for a proper tile installation.
Yes, Floor Center offers installation tools and other accessory products in order to complete the tile projects. These tools include tile spacers, mud boards, putty knives, wooden handle slickers and tile cutters.
Floor Center accepts cash, credit cards (Mastercard, VISA, JCB, American Express), ATM/debit cards and bank transfers.
Our customer service hotline is (02) 7617 2380. You may also email us at inquire@fcgroup.ph or SMS/Viber us at (0977) 802 0000.
Yes, kindly email us at inquire@fcgroup.ph for tile sample requests.

 

Join the FLOOR CENTER family today!

Qualifications

  • Prepares income and balance Sheet statements, consolidated statements, and various other accounting statement reports.
  • Analyse financial report s and records, making recommendations relative to the accounting of reserves, assets and expenditures.
  • Reviews and verifies the accuracy of journal entries and expenditures.
  • Conduct special studies and develops or recommends accounting methods and procedures.
  • Instructs or assigns work to bookkeepers and accounting clerks engaged in general accounting activities.
  • Coordinate accounting matters with other departments, locations and divisions.
  • Utilizes computer to input, retrieve or display accounting information.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, Professional License (Passed
  • Board/Bar/Professional License Exam), Architecture or equivalent.
  • Preferably 1 Yr. Experienced Employees specializing in Architecture/Interior Design or equivalent.
  • With good analytical ability, hardworking and honest

Responsibilities

  • Will lead and oversee the planning, survey, estimation of projects from conceptualization to execution to meet the given deadline.
  • Coordinates with the management, concern department and construction team
  • Prepares drafts, blue print, and working drawings of each projects.
  • Interpret architectural, structural plans and drawings.
  • Oversee the construction team for each project
  • Will attend meetings and prepares documentations needed regarding the projects progress and to ensure on meeting the deadline.

Qualifications

  • Provides fast, friendly, and accurate check out services for our customers using computerized cash register systems. Usually involves use of electronic scanners, cash registers, or related equipment.
  • Responsible for receiving, accurate accounting, recording, safekeeping and depositing in the bank of all cash sales of the branch.
  • Accountable for receipt of all charge sales, branch's petty cash fund, other monetary matters and their records.
  • Process credit or debit card transactions and validates checks.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives and business plans.
  • Meet goals and metrics.
  • Manage budget and allocate funds appropriately.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards, and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Bachelor's degree in interior design or related field.
  • Portfolio of design work.
  • Project management experience.
  • Experience with computational design.
  • Highly creative, imaginative and artistic.
  • Excellent communication skills, especially in regard to communicating an artistic vision.
  • Proficiency in AutoCAD, Illustrator, SketchUp or similar design software.

Responsibilities

  • Outline client design objectives.
  • Conceptualize and sketch design plans.
  • Determine cost of completion and project requirements in the budgeting phase.
  • Set a timeline for the completion of an interior design project.
  • Source materials and products included in plans.
  • Create 'mood boards' to sample your design vision.
  • Utilize computer applications in the design process.
  • Inspect design after completion to determine whether client goals have been met.

Qualifications

  • Deliver goods to people or companies.
  • Take orders in person or over the phone.
  • Determine address where product is going.
  • Check to see if a product is damaged.
  • Load and unload product into truck.
  • Follow traffic signs and street signs to get to destination.
  • Inspect and maintain vehicle in good working order, adding fluids and oil as needed.
  • Check tires, brakes, lights, and gas.
  • Add fuel when running low.
  • Take payments when needed.
  • Present change and receipts
  • Monitor traffic conditions to avoid delays.
  • Maintain logs of product delivered.
  • Ensure inventory loads match shipping papers.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.
  • Utilizing great physical strength and thorough understanding of warehouse procedures and inventory control.
  • Able to operate forklift
  • Highly skilled in receiving incoming material and goods.
  • Hands-on experience in verifying quality and quantity of materials by checking merchandise against packing list
  • Maintaining inventory records and ensuring identification of damaged goods.
  • Perform other tasks as assigned.

Qualifications

  • Assess and improve the sales order and customer service processes.
  • Analyze and report on sales order trends and utilize the information appropriately.
  • Assess and improve the sales order and customer service daily and monthly reporting.
  • Maintain a high level of personalized customer service at all times.
  • Responsible for answering customer queries and complaints and dealing with them effectively.
  • Ensures that customer's needs are provided for by exercising good customer service at all times while using selling skills to ensure customer traffic is converted to sales.
  • Achieve maximum sales profitability, growth and account penetration within an assigned market / branch/area by effectively selling the company’s products. Personally contacts and secures new business accounts / customers.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with copywriters and creative director to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand

Qualifications

  • Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.
  • Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.
  • Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
  • Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.
  • Prepares reports, such as inventory balance, price lists, and shortages.
  • Prepares list of depleted items and recommends survey of defective or unusable items.
  • May operate office machines, such as typewriter or calculator.
  • May stock and issue materials or merchandise.
  • May be designated according to item inventoried as Property-And-Equipment Clerk; or type of inventory as Inventory Clerk, Physical.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Monitor available supplies, materials, and products in order to ensure that customers and employees have access to the materials they need.
  • Maintain daily records of shipments and invoices to see what products need to be replenished.
  • Track inventory by making lists, most use supply chain or inventory management software. These programs calculate a monthly or seasonal demand for materials and may even place computer-generated orders.
  • Responsible for using mathematical models to forecast future stock needs.
  • Study sales numbers, construction supply needs and vendor availabilities to come up with an estimated amount of product to maintain.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

Perform a wide variety of general building maintenance repairs and services.

  • Install light bulbs, doors, cabinets, paneling, formica, carpet, and bulletin boards.
  • Schedule and complete the “Preventative Maintenance Program”.
  • Coordinate special projects as directed by the Property Manager.
  • Assist in monitoring all work being performed by outside contractors.
  • Paint interior and exterior walls and cabinets; hang wallpaper and pictures; assemble furniture.
  • Set-up and install computer cables as needed; install and repair computer outlets; repair and relocate light fixtures.
  • Replace washers, faucets and seals on malfunctioning plumbing equipment; repair leaky faucets and clean clogged drains; install and repair sprinklers.
  • Responsible for 24-hour emergency maintenance service as scheduled.
  • Carry pager/cell phone as required for on-call maintenance.
  • Monitor and maintain all building systems as assigned.
  • Complete grounds work as directed by Property Manager which may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas.
  • Maintain efficient function of the boiler and water softener; add chemicals or salt as needed.
  • Responsible for alerting the Property Manager of any unusual occurrence and/or damage that have taken place or that may occur.
  • Complete payroll time sheets and mileage reimbursement and submit to supervisor as determined.
  • Maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees.
  • Ensure compliance of all work related activities in a fair, ethical, and consistent manner.
  • Follow established company policies and those outlined in the Employee Guidebook.
  • Special projects and other responsibilities as may be determined.
  • Responsible for the completion of all maintenance service requests as assigned.
  • Complete make-ready process of vacant apartments as directed by the Property Manager.
  • Work within expense limits established.
  • Maintain inventory controls for cost effective operations.
  • Maintain monthly inspection and maintenance of building and fans and replace as needed; clean, grease and paint all equipment used in heating and ventilation.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Bachelor’s degree in marketing, communications or related.
  • Proven work experience in marketing.
  • Excellent interpersonal skills.
  • Solid knowledge of market research techniques.
  • Thorough knowledge of social media and web analytics.
  • With a knack for communicating and a flair for strategizing and implementing marketing campaigns.
  • The ideal candidate will be equipped with a relevant qualification and extensive experience in a wide range of marketing functions such as communications, digital marketing, advertising, branding, and social media.
  • Must be an organized person who is able to withstand the pressures of handling varied tasks at the same time and meeting deadlines

Responsibilities

  • Researching and analyzing data to identify and define audiences.
  • Conducting promotional activities.
  • Organizing and distributing financial and statistical information.
  • Overseeing campaigns on social media.
  • Evaluating the effectiveness of campaigns.
  • Reporting on trends and statistics across all digital media platforms.
  • Organizing Managing, developing and attending marketing activities campaigns or events to raise brand awareness.
  • Will contribute to existing marketing, branding and advertising plans, while assisting with the development of fresh initiatives in line with the company's goals.

 

Qualifications

  • Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
  • Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund
  • Maintains office schedule by picking-up and delivering items using automobile.
  • Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
  • Updates job knowledge by participating in educational opportunities.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • A bachelor's degree in engineering, architecture, marketing, business administration, or related field.
  • Experience in sales and the technology field.
  • Strong communication, interpersonal, customer service, and sales skills.
  • The ability to relate technical information to nontechnical customers.
  • Excellent technical and problem-solving skills.
  • Good leadership and teamwork skills.

Responsibilities

  • Preparing and developing technical presentations to explain our company's products or services to customers.
  • Discussing equipment needs and system requirements with customers and engineers.
  • Collaborating with sales teams to understand customer requirements and provide sales support.
  • Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
  • Researching, developing, and modifying products to meet customers' technical requirements and needs.
  • Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
  • Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
  • Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
  • Setting and achieving sales goals and quotas.
  • Training other members of the sales team on the technical aspects of the company's products and services.

Qualifications

  • Ensure Company products have optimum shelf positions
  • Ensure maximum number of facings and percentage share of shelf space
  • Make sure there is sufficient stock available to have a maximum display of products
  • Prevent the competitors from taking over the Company's percentage share of shelf space
  • Regularly inspect the condition of products, ensuring they are clean, undamaged and within their shelf-life
  • Ensure correct stock rotation
  • Maintain good relations between in-store staff and the Company
  • Communicate orders to order processing Timeously
  • Assist customers with delivery difficulties
  • Assist customers to complete and changes in credit facilities application forms
  • Collect all outstanding debts
  • Process monies allocated on a daily basis
  • Use all display equipment and material
  • Ensure display areas are prepared
  • Place equipment in most appropriate areas
  • Call on all customers according to approved call cycle.
  • Identify new distribution opportunities.
  • Increase the number of active accounts
  • Report to the Sales manager on matters such as:
    • trends
    • facing reports
    • customer reaction and complaints
    • strike reports
    • competitor activity
    • trade complaints
    • consumer complaints
  • Attend sales meetings
  • Make reports available at the request of the sales manager

Qualifications

  • Assist in performing preventive maintenance and cleaning on flooring systems throughout the facility.
  • Assist in installing and repairing various flooring materials as necessary for the maintenance and upkeep of the facilities.
  • Assist in keeping facilities and equipment clean and in proper working order and running condition.
  • Assist in performing a variety of skilled maintenance duties which could include painting of buildings and minor repairs as necessary.
  • Assist in doing minor alterations and emergency major repairs.
  • Performs heavy physical labor and uses hand and power tools related to work performed.
  • Responsible in placing and displaying of products in the showroom floor.
  • Moving and organizing product from warehouse rack.
  • Preparing product for transport into customer’s vehicles.
  • Assisting customers to pick up the products.
  • Perform all other duties and responsibilities assigned to them by the management from time to time.

Qualifications

  • Utilizing great physical strength and thorough understanding of warehouse procedures and inventory control.
  • Able to operate forklift
  • Highly skilled in receiving incoming material and goods.
  • Hands-on experience in verifying quality and quantity of materials by checking merchandise against packing list
  • Maintaining inventory records and ensuring identification of damaged goods
  • Perform other tasks as assigned.

Please email your resume to recruitment.hrfloorcenter@gmail.com