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Frequently asked questions

Let us answer your questions!

You may contact any Floor Center branch for product availability and prices of the FC products you prefer. To locate the Floor Center stores nearest you, click "Location" on the navigation bar above.
Yes, just send us your request at inquire@fcgroup.ph or at the “contact us” tab and expect an email response within 24 hours.
Ceramic Tile is very durable and, if installed correctly, can last the lifetime of a home. The design options have become limitless with various technologies being introduced in the market. It also requires less maintenance and is a very safe, sanitary and hygienic surface.
One of the most popular flooring options for bathrooms or wet areas is ceramic tile. It offers a clean and classic look that's also extremely durable, waterproof, and stain-resistant. To avoid slip-and-fall accidents in the bathroom, it's smart to choose a tile that has more texture.
No, but our FC staff will be glad to assist and educate any customer on the things needed for a proper tile installation.
Yes, Floor Center offers installation tools and other accessory products in order to complete the tile projects. These tools include tile spacers, mud boards, putty knives, wooden handle slickers and tile cutters.
Floor Center accepts cash, credit cards (Mastercard, VISA, JCB, American Express), ATM/debit cards and bank transfers.
Our customer service hotline is (02) 617 2380. You may also email us at customercare@fcgroup .ph or SMS/Viber us at (0977) 802 0000.
Yes, kindly email us at inquire@fcgroup.ph for tile sample requests.

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